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Page References

Incoming links Outgoing links
Doc KPI
Doc KPI

Version management

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%%information
The functionalities described on this page are only available using a commercial extension.
/%
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In the following section a common way to define a KPI analysis is described. For most use cases a more plain configuration may be sufficient, as described in section ["Plain KPI Configuration"|Doc KPI#Plain KPI Configuration]
In the following section a common way to define a KPI analysis is described. For most use cases a more plain configuration may be sufficient, as described in [section 3.2]
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After all KPIs are defined and calculated, the actual %%KPIAnalysis markup needs to be added to KPI page. In the markup, the different KPIs to be analyzed and also the cases to be executed have to be specified. The KPIs will be evaluated for every knowledge base that compiles the package the KPI markup is part of.\\
To add a particular KPI, the annotation @column can be used, defining a column in the excel analysis result file. Any question or solution in the knowledge base can be set as a KPI. The added KPIs will be displayed as the columns in the resulting excel table (see section [KPI Result|Doc KPI#Generating the KPI results]).\\
After all KPIs are defined and calculated, the actual {{%%KPIAnalysis}} markup needs to be added to KPI page. In the markup, the different KPIs to be analyzed and also the cases to be executed have to be specified. The KPIs will be evaluated for every knowledge base that compiles the package the KPI markup is part of.\\
To add a particular KPI, the annotation @column can be used, defining a column in the excel analysis result file. Any question or solution in the knowledge base can be set as a KPI. The added KPIs will be displayed as the columns in the resulting excel table (see [section 4.1]).\\
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!! Plain KPI Configuration
3.2 Plain KPI Configuration
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\\
Example:\\
%%prettify
{{{
Example:
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@column: KPI_Date = firstChange(filter(Solution[], established)) @column: KPI_YN = QuestionNum[KPI_Date] > 15
@column: KPI_Num = count(filter(QuestionNum[], '>', 25)) @column: KPI_Text = QuestionText[KPI_Date]
@case: Cases/.*
@column: KPI_Date = firstChange(filter(Solution[], established)) @column: KPI_YN = QuestionNum[KPI_Date] > 15
@column: KPI_Num = count(filter(QuestionNum[], '>', 25)) @column: KPI_Text = QuestionText[KPI_Date]
@case: Cases/.*
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}}}
/%
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!! Generating the KPI results
3.3 Generating the KPI results
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! Run Analysis in KnowWE
The tool menu of the KPI markup will contain a button to run all the cases and simultaneously generate the KPI results. After the results are generated, they will be added as an attachment to the KPI page and the KPI markup will provide a link to directly download the latest result.
! KPIs using KnowWE-Headless-App
3.3.1 Run Analysis in KnowWE
The tool menu of the KPI markup will contain a button to run all the cases and simultaneously generate the KPI results. After the results are generated, they will be
denkbares GmbH Seite 8 von 12
User Manual „KPI-Analysis“, 18.10.2013, Version 1.3
added as an attachment to the KPI page and the KPI markup will provide a link to directly download the latest result.
3.3.2 KPIs using KnowWE-Headless-App
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To generate a specific KPI result, the argument –kpi followed by the name of the KPI article can be added. The argument –sd will allow to specify a directory where\\
To generate a specific KPI result, the argument –kpi followed by the name of the KPI article can be added. The argument –sd will allow to specify a directory where
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This page (revision-18) was last changed on 25-Oct-2013 15:36 by Albrecht Striffler Top